This Privacy Policy has been prepared by CTM Informatics Software INC. ("Company") in its capacity as data controller, within the scope of the Law on Protection of Personal Data No. 6698 ("Law"). This text aims to inform you, within the framework of the disclosure obligation regulated under Article 10 of the Law, about the methods of collection, purposes of processing, legal grounds, transfer, and your rights as a data subject with respect to your personal data.
During your visit to the Website and/or your use of our Services, the following personal data are processed:
| Category of Personal Data | Description |
|---|---|
| Contact Information | E-mail address |
| Finance | Service fee |
| Customer Transaction | Chat contents, information regarding the pet (the pet's name, species/breed, age, weight, medical history, and medications used) |
| Transaction Security Information | IP address, browser information, operating system information, date and time of access, password information |
| Visual and Auditory Records | Photograph |
Your personal data are processed for the following purposes:
Your personal data are collected electronically and by automated means through the Website and also through cookies. For detailed information about cookies, you may review our Cookie Policy.
Your personal data are processed based on the following legal grounds specified in Article 5 of the Law:
| Purpose of Processing | Legal Ground |
|---|---|
| Creation and management of your user account, Operating the AI-powered assistant services, Providing personalized health and lifestyle analysis for your pets, Processing your subscription and payments. | Law Art. 5/2 (c) |
| Ensuring and improving the technical functionality of the Website, Monitoring and optimizing user experience and service quality, Generating statistics on the use of the Website, Carrying out information security processes. | Law Art. 5/2 (f) |
| Fulfilling legal obligations | Law Art. 5/2 (c) |
| Providing information to authorized authorities | Law Art. 5/2 (a) |
| Monitoring legal proceedings | Law Art. 5/2 (e) |
Your personal data may be transferred to the following parties in accordance with the conditions set out in Articles 8 and 9 of the Law, limited to the purposes stated above:
Your personal data are retained for the periods required by the purposes of processing and in any case for the statute of limitations periods stipulated in applicable legislation. Following the expiry of the retention periods, your personal data are deleted, destroyed, or anonymized in accordance with Article 7 of the Law and the provisions of the Regulation on Deletion, Destruction, or Anonymization of Personal Data.
Our Company takes the necessary technical and administrative measures pursuant to Article 12 of the Law in order to prevent the unlawful processing of and access to your personal data, and to ensure its preservation.
Pursuant to Article 11 of the Law, as a data subject you have the following rights:
In order to exercise the rights stated above, you may submit your application, prepared in accordance with the conditions set forth in the Communique on Procedures and Principles for Applications to the Data Controller, to our Company through one of the following methods:
Your applications shall be concluded free of charge within the shortest possible time and no later than 30 (thirty) days, depending on the nature of your request. However, in cases where the transaction requires an additional cost, a fee may be charged at the tariff determined by the Personal Data Protection Board.
| Data Controller | CTM Informatics Software INC. |
| Address | 2803 Philadelphia Pike, B #373, Claymont, DE 19703, USA |
| support@vetly.online |
Our Company reserves the right to make changes to this Privacy Policy as it deems necessary. Changes to the Policy shall enter into force on the date they are published on the Website.